Privacy Policy — Prospect Labs

Last Updated: October 2025

Prospect Labs (“we,” “us,” “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you interact with our website prospectlabs.co, our services, and communications.

By using our website or services, you agree to the practices described in this policy.

1️⃣ Information We Collect

We collect personal and business information that you voluntarily provide, including:

  • Name, business name, email address, phone number

  • Company details such as industry and website

  • Information submitted through forms or booked calls

  • Payment details when purchasing services

  • Communication data including email and messaging responses

We may also automatically collect:

  • IP address, browser type, device information

  • Behavioral analytics (pages visited, form actions, cookie data)

We use third-party tools for analytics, CRM, and outbound automation. They may also collect and process data as described in their own policies.

2️⃣ How We Use Your Information

We use your information to:

  • Provide and deliver our marketing services

  • Personalize and optimize campaigns (cold email, LinkedIn, social outreach)

  • Respond to inquiries and customer support requests

  • Send marketing communications about services you may find valuable

  • Improve website performance and user experience

  • Maintain legal compliance (e.g., CAN-SPAM and GDPR)

3️⃣ Legal Basis for Processing (GDPR)

If you are located in the EEA/UK, we process your information under one or more of the following lawful bases:

  • Your consent

  • To fulfill a contract or pre-contract request

  • Legitimate business interest (e.g., marketing to your business email)

  • Compliance with legal obligations

4️⃣ Cookies & Tracking Technologies

We use cookies, pixels, tags, and similar technology to:

  • Improve site performance

  • Track conversions and marketing attribution

  • Personalize content and outreach

You may control cookies in your browser settings. Some features may not work without them.

5️⃣ Sharing & Disclosure

We do not sell your personal data.

We may share data with:

  • CRM and automation platforms (e.g., HubSpot, GoHighLevel, Pipedrive)

  • Ad and analytics providers

  • Email delivery services

  • Contractors and strategic partners assisting with service delivery

We only share what is necessary for operational purposes and require partners to protect your data.

We may disclose information if legally required (e.g., court order, security incident).

6️⃣ Data Retention

We keep data only as long as needed to perform our services or meet legal requirements. You may request deletion at any time.

7️⃣ Security Practices

We implement technical and organizational measures to protect your data from unauthorized access, theft, and misuse. However, no method of electronic transmission is 100% secure.

8️⃣ Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete personal data

  • Opt-out of marketing communications

  • Withdraw consent where applicable

  • Request data portability

  • Object to certain types of processing

To exercise these rights, contact us at:

📩 contact@prospectlabs.co

9️⃣ Third-Party Links

Our site may include links to external websites. We are not responsible for their privacy policies or content.

🔟 Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from minors.

Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with a revised date above.

Contact Information

If you have questions, please contact:

📧 contact@prospectlabs.co
🌍 prospectlabs.co